Back-Office

Allocation

Monitor receipts, start dates and credit approvals to allocate and "release" orders to the warehouse as soon as possible.

Bookkeeping

• Enter receivables\payables
• Reconcile monthly factory and bank statements
• Coordinate with factory regarding collections for past due invoices
• Send AP report weekly and make approved payments (with access to account)
• Send monthly “Accountant Copy” of Quick Books file

Compliance Management

• EDI setup coordination and monitoring
• Compliance chargeback review
• UCC128 label creation
• Communicate special requirements to the factory
• Communicate routing and labeling requirements to warehouse and factory

Credit Approval

Update order decisions from the factor. Or, if non-factored, will research and advise credit worthiness utilizing credit references and published D&B ratings for management to decide.

Credit Card Processing

Charge credit cards with customer approval when orders are ready to ship.

Customer Service

Assist sales team with verifying order price/quantities/styles/availability. Fill out customer setup forms and/or work with customer web portals as needed (i.e. Amazon.com portal, Tradestone, Zappos portal, Overstock.com portal etc.) Analyze orders versus production as requested.

Factor Assignments

Send daily assignments of invoices to the factor.

Invoicing

Create and send invoices daily via e-mail, EDI or mail depending upon the customer. Verify and apply shipping charges.

Online Store Management

Upload products, monitor inventory levels and orders, field customer communicatoin.

Order Entry

• Data entry
 (Orders, Terms, Stores, etc..)
• Match EDI to bulk orders

Return Authorization and Credits

Issue return authorizations to customers, notify the warehouse of the expect return. Issue credits based on actual returns.

Warehouse Coordination

• Release pick tickets, RAs and expected factory receipts to warehouse
• Communicate daily expectations for shipping/routing per orders that have / will be released
• Communicate special project







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